Support

Purchasing from e-horseworld

For all enquiries please use the contact details or contact form under the contact us tab above.

Return Policy

You are able to obtain a return authorisation for unopened goods within seven days of delivery provided they remain in new condition. The return shipping costs are the onus of the purchaser.

Exchanges can also be made up to seven days after delivery as per the above condition

Updating Your Cart

Your cart selection is until you log out at which stage it will be cleared.

Your order history will be kept for future reference once you have verified your email address. You can always check on the status of a shipment under your order history.

You will receive an email notification upon a successful authorisation and also upon confirmation of shipment.